Suggestions and complaints
We welcome your comments and suggestions. If you have a complaint or concerns about the service you have received from us, please let us know in writing and we will acknowledge it in 3 working days.
Address: 30 Chartfield Ave, London SW15 6HG
The practice complies with Data Protection and Access to Medical Records Legislation. Identifiable information about you will be shared with others only in exceptional circumstances where there is a grave risk of serious harm.
GP's will visit patients at their home if they are housebound or too ill to travel to the surgery. We would be grateful if you could phone the surgery before 10.00 am to enable the doctor to plan the home visits. If you are not sure about the visit, please talk to the doctor for advice.
Monday-Friday: 08:00 – 19:00
Saturday: Closed until further notice
Rights and responsibilities of the patient
Treat NHS staff and other patients with respect
Keep appointments or cancel within a reasonable time
Receive NHS services free of charge
Not be discriminated against
Be treated with professional standards by qualified and experienced staff
Have access to your own records
Privacy and confidentiality
How to Register
If you wish to register as a New Patient, you can do so, provided you have a permanent address in the catchment area (see below), by following the link to our website : https://www.chartfieldsurgery.co.uk/register-with-chartfield
Requests for repeat prescriptions can be made online on your patient account.
Dr Caroline Oliver
Dr Vanessa Rivalland
Dr Fhorkan Uddin
Dr Sadiya Ayaz
Dr Chloe Ho
Prof Sonia Saxena (This contractor undertakes the teaching and training of healthcare professionals)