All patients are entitled to a chaperone during any consultation at the Surgery. A chaperone is a trained member of the clinical or administrative team who can accompany you during a consultation.
Chaperones are normally requested during intimate examinations, but you may request a chaperone to be present for any reason. Additionally, a member of the clinical team may advise you that a chaperone should be present during an examination for safeguarding reasons.
If you wish for a chaperone to be present, we request that you make this known when booking the appointment to ensure that a member of staff can be available. Chaperones can be requested at short notice, but if a member of staff is not available, your appointment may need to be rescheduled.
What does a Chaperone do?
The GMC guidelines on the role of the chaperone outline the responsibilities of a chaperone within a consultation. Chaperones should:
be sensitive and respect the patient’s dignity and confdentiality
reassure the patient if they show signs of distress or discomfort
be familiar with the procedures involved in a routine intimate examination
stay for the whole examination and be able to see what the doctor is doing, if practical
be prepared to raise concerns if they are concerned about the doctor’s behaviour or actions.
Our clinical and administrative staff are all trained to act as chaperones. If you request a chaperone prior to an appointment, an experienced member of the team can be made available at the time of the appointment to act as a chaperone.